Facilities management and commercial cleaning in Birmingham and the West Midlands

Martingate Services supports schools, businesses and commercial premises across Birmingham, the Black Country and the wider West Midlands with cleaning, caretaking, property maintenance and premises support — managed through one local provider.

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Trusted people on your site

Anyone working on a school site is enhanced DBS-checked. Every operative, on every contract, is right-to-work verified, trained for the setting and covered by our insurance before their first shift.

We work in schools and public-facing buildings where safeguarding, health and safety and professional conduct are part of the job, not an add-on — and we recruit and vet accordingly.

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Responsive maintenance, with times you can hold us to

When something goes wrong, you need to know who's dealing with it and when.

Every job is logged and acknowledged within [one working hour]. Contracted customers get an on-site response to emergencies within four hours. Planned and routine work is scheduled with a firm attendance date, and open jobs get a written update until they're closed.

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Clear pricing, agreed in writing

Every contract starts with a written specification and an agreed monthly price for the work it covers.

Anything outside that scope is charged at published rates. Out-of-hours cover, materials and consumables are priced before work begins.

Clear scope. Clear pricing. No unexpected invoices.

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One partner, one contact, one invoice

Managing five contractors takes time most site teams don't have. Martingate brings your premises services together under one relationship:

• Commercial and school cleaning

• Caretaking and premises support

• Property maintenance and repairs

• Painting and decorating

• Grounds maintenance

• Cleaning and hygiene supplies

You get a named facilities contact who knows your building, your people and the standards you work to — not a rota of strangers and a ticket queue.

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Standards we measure and share with you

Our supervisors audit every site against the agreed specification [monthly] and give you the score. Where performance drops, we tell you and we fix it.

We review the contract with you [each term], so the service adjusts as your building and your needs change.

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Local to your site

We work across Birmingham, Dudley, Wolverhampton, Sandwell, Walsall and the surrounding West Midlands. Our teams are minutes away, which is what makes a four-hour emergency response realistic rather than aspirational.

We're not a distant call centre managing your building through ticket numbers. We're a local facilities partner that knows your site.

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Looking for a reliable facilities partner?

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Book a Site Visit · Request a Quote

Or call 07771925324  and speak to Russel directly.